Go to the app and read the info on clothing returns. I’ve got over 100 sales on mercari and just received my second return request. What if a canceled transaction is delivered?
Mercari How to request a return YouTube
It does lean towards the seller.
Mercari’s help center has all the answers you need about buying and selling on our mobile marketplace app.
Mercari’s return policy reflects a balance. Buyers have the right to initiate a return request within 72 hours of the confirmed delivery time. Mercari return scams involve bad actors exploiting the return process to steal items from honest sellers. Mercari's return policy is designed with a clear focus on customer satisfaction and fairness.
If the buyer feels that the item isn’t as described in the listing, they can request a return. I bought a hard drive that isn't genuine. Within 72 hours of delivery, the buyer must contact mercari via the order status or rating page to request a refund and return. The first time a buyer requested a return they sent me a message explaining the reason they were requesting.

Mercari will look into the situation and determine whether the item is eligible for a return.
Does mercari pay for the return label? It's still within my three days but every time i try to make a request it comes up with the error, sorry, there was an. I'm trying to make a return request. Here are the instructions you need to follow:.
There used to be a “smells” reason they took that away. It is within the sellers rights to deny a claim, but mercari can over rule this decision. Our app completes all necessary steps to make an official refund request in your stead so you don’t have to waste time on arduous protocols. Buyers have 3 days to request a return if the item was misrepresented or damaged.

If the return shipping is high in.
The item was not as. You have 24 hours to deny the return, then it is automatically approved. When to accept returns or offer refunds. We can’t protect returning items on your own or when you refuse.
As a seller, when you receive a return or refund. It would have to be different from the pics listed. Mercari’s help center has all the answers you need about buying and selling on our mobile marketplace app.


